Terms & Conditions

Part 1 — Website Terms of Use

1.1 Agreement to These Terms

By accessing or using https://pixelperfectdigital.co.za (the "Website"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our Website.

1.2 Website Content

The content on this Website is provided for general information purposes only. While we make every effort to keep information accurate and up to date, we make no warranties or representations about the completeness, accuracy, or suitability of any content on this Website.

Prices displayed on this Website are indicative only. A formal written quotation must be issued and accepted before any service agreement is created.

1.3 Intellectual Property

All content on this Website — including but not limited to text, graphics, logos, images, and code — is the property of CyberBoer (Pty) Ltd trading as Pixel Perfect Digital, or is used with the permission of its respective owners. You may not reproduce, distribute, or use any content without our express written permission.

1.4 Acceptable Use

You agree not to use this Website for any unlawful purpose or in any way that could damage, disable, or impair the Website. You must not attempt to gain unauthorised access to any part of the Website or its underlying infrastructure.

1.5 External Links

This Website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

1.6 Disclaimer & Limitation of Liability

To the fullest extent permitted by law, Pixel Perfect Digital excludes all liability for any loss or damage arising from your use of this Website, including but not limited to direct, indirect, or consequential loss. Your use of this Website is at your own risk.

Part 2 — Service Agreement Terms

These terms apply to all web design, development, and digital marketing services provided by CyberBoer (Pty) Ltd trading as Pixel Perfect Digital ("we", "us", "PPD"). By accepting a quotation or making any payment, you ("the Client") agree to these terms.

2.1 Scope of Services

Services will be delivered as specified in the written quotation or proposal accepted by the Client. Any work outside the agreed scope will be quoted separately and is subject to written approval before commencement.

2.2 Quotations & Proposals

All quotations are valid for 30 days from the date of issue unless otherwise stated. A quotation does not constitute a binding agreement until a deposit or setup fee is received and confirmed in writing.

2.3 Payment Terms

• Once-Off (Option A): Full payment due before website go-live or delivery of final files.
• Hybrid Plan (Option B): Setup deposit due at commencement. Monthly debit begins at Month 2 and runs for 12 consecutive billing cycles via Paystack recurring debit.
• Zero Deposit (Option C): Monthly debit begins at Month 1 and runs for 12 consecutive billing cycles via Paystack recurring debit.
• Invoices not paid within 7 calendar days of due date may attract a late payment charge of 2% per month on the outstanding balance.

2.4 Ownership & Intellectual Property

Full ownership, design rights, source code, and administrative access to the website transfer entirely to the Client upon:

• Full payment of the once-off build fee (Option A); or
• Successful completion of all 12 consecutive monthly installments (Options B & C).

Prior to full payment, all custom code, design assets, and hosting infrastructure remain the property of CyberBoer (Pty) Ltd. Third-party components (e.g. open-source frameworks, stock imagery) remain subject to their respective licences.

The Client warrants that all content, images, logos, and materials they supply to us are owned by them or properly licenced for use, and that their use does not infringe any third-party rights. The Client indemnifies PPD against any claim arising from content they have supplied.

2.5 Revision Policy

Every website build includes two rounds of design revisions at no additional charge. A revision round is defined as a consolidated set of feedback submitted at one time — not individual changes submitted incrementally.

Additional revision rounds beyond the two included rounds will be charged at our standard hourly rate, which will be communicated to the Client before work proceeds.

2.6 Client Responsibilities

The Client agrees to:

• Provide all required content (text, images, logos, brand assets) within 14 calendar days of being requested in writing.
• Provide timely feedback on design drafts and proofs within 7 calendar days of submission.
• Designate a primary point of contact who has authority to approve work and make decisions.

If the Client delays the project by failing to provide content or feedback within the above timeframes, PPD accepts no responsibility for delays to the agreed launch date. A project that remains on hold for more than 60 days due to Client inaction may be subject to a project recommencement fee.

2.7 Cancellation & Early Exit

Should the Client elect to cancel a monthly subscription plan (Options B or C) before the completion of the 12-month contract period:

• The full outstanding balance for the remaining contract term becomes immediately due and payable.
• All legal costs, collection fees, and attorney fees incurred in the recovery of outstanding amounts will be for the sole account of the Client.

Once-off (Option A) projects are non-refundable after work has commenced. Deposits paid for Option B or C projects are non-refundable once work has begun.

2.8 Service Suspension

In the event of a declined or cancelled debit order:

• A 7 calendar day grace period is applied to allow the Client to update their payment details.
• If an account remains in arrears after 7 calendar days, website hosting services will be temporarily suspended (the website will be taken offline).

2.9 Decommissioning & Archive Policy

Websites remaining in default for more than 30 calendar days will be decommissioned and securely archived. Reactivation of an archived website is subject to a R750 reactivation fee in addition to the settlement of all outstanding balances. PPD does not accept liability for any business loss resulting from suspension or decommissioning due to non-payment.

2.10 Domain Names

Domain names registered on behalf of the Client remain the property of the Client and will be transferred or pointed upon request, provided the Client's account is in good standing with no outstanding balances.

2.11 Hosting & Maintenance

Hosting and maintenance services are provided on a month-to-month basis after the initial contract period. PPD reserves the right to adjust hosting rates with 30 days' written notice. Included content update hours do not roll over month-to-month. Major functional changes or structural redesigns are quoted separately.

2.12 Warranty & Disclaimer

We warrant that all work will be performed with reasonable skill and care. However, we do not guarantee specific search engine rankings, advertising performance, or business outcomes. Digital marketing results depend on many factors outside our control, including market conditions, platform algorithm changes, and ad spend levels.

Websites are delivered in good working order on modern browsers at the time of delivery. PPD is not liable for issues arising from future browser updates, third-party plugin changes, or platform policy changes after delivery.

2.13 Limitation of Liability

To the maximum extent permitted by law, PPD's total liability to the Client for any claim arising from or related to the services provided shall not exceed the total amount paid by the Client to PPD in the 3 months preceding the claim.

PPD shall not be liable for any indirect, special, incidental, or consequential loss or damage including but not limited to loss of profits, loss of business, or loss of data.

2.14 Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared in the course of the project. This obligation does not apply to information that is publicly available or that either party is required to disclose by law.

2.15 Governing Law & Jurisdiction

This agreement is governed by the laws of the Republic of South Africa. Any dispute arising from this agreement shall be subject to the exclusive jurisdiction of the courts of the Republic of South Africa. The parties agree to attempt to resolve any dispute through good-faith negotiation before resorting to litigation.

Part 3 — General

3.1 Entire Agreement

These Terms & Conditions, together with any accepted written quotation or proposal, constitute the entire agreement between the parties and supersede all prior discussions, representations, or agreements.

3.2 Amendments

PPD reserves the right to update these Terms & Conditions at any time. Updated terms will be published on this page with a revised effective date. Continued use of our services after an update constitutes acceptance of the revised terms. For existing clients on active contracts, material changes will be communicated by email with at least 30 days' notice.

3.3 Severability

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

3.4 Contact

For any questions about these Terms & Conditions, please contact:

Pixel Perfect Digital
CyberBoer (Pty) Ltd
22 Houtkapper Street, Birchleigh, Kempton Park, 1618
Phone: +27 10 500 5544
Email: info@pixelperfectdigital.co.za